Service users can access our dedicated wet room to have a shower/ shave if they do not have access to their own facilities. We can also provide access to fresh clothes (if available) and will wash their clothes on a rotation to ensure that every service user has the opportunity to maintain their appearance and their self-confidence.
The Facilities are available Mondays to Fridays 11am -2.30pm
To register please access Hope House
Hope House can be accessed by those who are street homeless and those at risk of homelessness. As well as the personal care aspect we provide an advice, advocacy and support service which is available Monday – Friday 9am – 2.30pm. Our friendly support workers are on hand to provide:
Internet café
UK Online drop in sessions
Care of address facility
Proof of identity service
Application support
We have great working partnerships within the town and signpost our service users to services including:
Accommodation services
Substance Misuse services
Employability services
Support to access start up furniture
We also offer Advocacy and Mentor support which includes supporting service users to appointments.
To register please access Hope House
Available Monday – Fridays 52 weeks of the year.
Our service users receive a cooked breakfast in a bright and cheerful cafe environment run by a fantastic and friendly group of volunteers.
So if you are homeless, at risk of homelessness or in recovery from substance misuse then come along for some good food and good chat.
To register please access Hope House
A basic computer course for Hope House service users who can complete the course at their own pace. There is a supported session every Wednesday morning 9.00 am -10.30 am.
The Centre now known as ‘Hope House’ is unrecognizable after the addition of a brand new front window and refurbishment throughout. This is all thanks to the commitment of a team of volunteers from St Helens Christian Life Centre, who have worked tirelessly and the Seed Bed in Liverpool who provided £5000 towards the refurbishment project.
The work carried out has provided an opportunity to develop the service further, extending the availability of the support and advocacy service to five days a week. On arrival service users are now met with a support team. Facilities such as phones, computers and a new seating area allow the support workers to provide each service user with support regarding benefits enquiries, accommodation searches, applications and forms and signposting to other relevant services as it is required.
Our pre-existing service of dietary and personal care provision still continues with our new Breakfast Club but has been relocated upstairs to a fresh and bright café area with a purpose built kitchen. This allows service users to relax while they eat within a friendly atmosphere.
When asked about the changes service users have provided very positive feedback, describing the new environment as ‘lovely’ and ‘very posh’.
We hope to continue to develop the work that has been started, to keep the service in step with the needs of not only our service users but also to positively impact our community by being a house of hope.