How Do I Get The Equipment?
As long as you live in St Helens, Merseyside, the first step is to contact the Deafness Resource Centre for an appointment. It is important that your needs are assesssed carefully so that you get the maximum benefit from any equipment you receive. If you are unable to get to the Deafness Resource Centre, we can arrange an appointment at your home.
Please note:
You may bring someone with you to the appointment, if you would feel more comfortable.
What Happens Next?
At your appointment, you will be asked some questions about any difficulties you are having due to your hearing loss or deafness. You will then be shown a range of equipment that may help improve your situation. You get the opportunity to try the equipment and learn how to use it properly.
How Long Do I Wait For The Equipment?
We try to have most of the equipment in stock. However, if this is not possible, you should normally receive it within 28 days. Some of the equipment will need to be installed in your home by a qualified electrician. We will arrange this at the earliest possible date.
How Much Do I Pay?
If you meet the eligibility criteria, you will receive the equipment FREE on a long term loan basis. There is a small registration fee which will be discussed with you at your appointment.
What Do You Expect From Me?
We expect you to keep the equipment in good working order and return it to the Deafness Resource Centre when it is no longer needed. It is important to tell us if your details or circumstances change.
What Can I Expect From The Deafness Resource Centre?
A confidential, friendly and professional service that meets your individual needs. |
